Customer Services  
Search by...

Customer Services

How can we help you?

At Principal Hayley, we are dedicated to providing efficient, friendly and helpful service. Whatever comments you might have, we want to hear from you to help us improve our service to our customers.

Please email our customer services department with any feedback, comments or complaints.

Email our Customer Services Team

A dedicated member of staff will aim to get back to you with a response within 48 hours.

Talkback

At Principal Hayley we endeavour to make your experience at our Hotels and Venues the best possible. If you have stayed at one of our Hotels or Venues recently, we would love to hear your feedback. Click here to fill in our Talkback questionnaire so we can carry on improving our service.

Thank You

Competition Winners

Congratulations to Linda Parton from Camarthenshire, our Talkback winner for January 2012, who previously stayed at Hotel Russell. She wins a 2 ngiht bed and breakfast stay in a Principal Hayley property of her choice. Well Done!

Sign up for exclusive offers

Sign up to our newsletter for exclusive offers and get 10% off your next stay.

Make an Event Enquiry

London

Southern England

Browse all venues

Central England

Yorkshire

North West England

Wales & South West

Scotland

Europe