About Us

Principal Hayley Hotels and Conference Venues is a collection of 24 landmark city centre hotels and dedicated conference and training venues across the UK and Europe.  We want to make sure that we give you a lasting impression that makes you want to return again and again, so what makes us different to all the other hotel and venue groups across Europe?

Well, whether you're organising an event, staying away on business or looking to relax or recuperate, we have unique hotels and venues that offer you a diverse choice, whilst never compromising on the service you receive.  You've got iconic city centre hotels, close to business districts, shops and local transport links, or you've got venues in idyllic grounds where the peace and quiet allows you to getaway or absorb a really important message.

But what else?  We're a group that is continually looking for ways to grow and develop.  From a small group of 6 hotels, we've grown to 24, and are continually investing in the collection - over £100million spent since 2005.  We've not only got presence in the UK but have also expanded to Europe and still want to acquire.  Yet we practice some very fundamental core values that ensure consistency, quality and sensational service:

• Each hotel and venue holds at least three daily line-ups so that every team member knows who is arriving and what is expected that day
• We have 7 very simple values:

Care for the environment
Respect everyone
VIPs are valued
Enjoy work
Work as a team
Drive for results
Inspire creativity

It's our way of making sure we can continue to aim to be the best conference, training and events-led group in Europe....it's something we call the Principal Hayley Way.